Privacy policy

Last updated: 9 November 2026.

This page explains what happens to your details when you use the request form or the demo chat on this website.

Who is responsible

The controller of the personal data described here is Kevin Ricardo, trading as Corintiax, 46 Beaumont Court, London E5 8BG. Email: Corintiax.ia@gmail.com.

The redesign request form

The form asks for your name, your clinic’s website and your email address. This website doesn’t send or keep them: pressing the button opens a draft email in your own email app, and we only receive those details if you press send.

We use them to prepare your free redesign and send it to you. Our legal basis is legitimate interests (Article 6(1)(f) UK GDPR): we need them to answer the request you made.

Your email is kept in our mailbox, which Google provides (Gmail). We keep it for as long as we need it to prepare the redesign and deal with your reply. You can ask us to delete it at any time.

The demo chat

Clay & Linen is a fictional studio. The chat on this website is a demonstration: an AI writes the replies and no real appointment is made through it. It handles:

Your messages and the assistant’s replies. Please don’t type health details or anything else you wouldn’t want to share.

A name and a mobile number, if you try the booking. Please use a made-up name and the test mobile 07700 900000. The chat refuses any other mobile number when booking, but it can’t tell whether a name is real.

A hash of your IP address (with IPv6, of its first 64 bits) and a hash of the mobile number used for a booking. These are salted one-way values used to limit messages and bookings. We don’t store your IP address itself.

A session reference, so the chat can follow the conversation. Your browser holds it only while the page is open.

What we remove before keeping a conversation

If the assistant detects health details, the message and the assistant’s reply are replaced with a placeholder in what is kept. Mobile numbers and email addresses it recognises, and the name given for a booking, are replaced in the same way. Detection isn’t perfect, and other details you type, such as a name you mention without booking, may stay in the conversation until it is deleted.

This happens when the conversation is saved. The message you send, as you wrote it, still goes to Anthropic so the assistant can reply.

Why we use chat data, and our legal basis

We use this information to show how an AI assistant for clinics works, and to limit abuse and cost. Our legal basis is legitimate interests (Article 6(1)(f) UK GDPR). We don’t ask for health data and you don’t need to give any to use the demo. We don’t use the chat for advertising or sell this information.

How long chat data is kept

Conversations: deleted automatically about 30 minutes after your last message.

Hash of your IP address for limiting abuse: up to about 30 minutes.

Hashes of your IP address and mobile number for the daily booking limit: up to about three days.

Booked time slots: only a date and a time, with no personal data, cleared once the day after the appointment has passed.

Daily cost total: one aggregate figure, with no personal data.

Cloudflare logs: our assistant writes log lines with the type of event, the clinic, the cost and the timing. They don’t include your messages, your IP address or the session reference, and automatic logs of each request are turned off. Cloudflare’s documentation says Workers logs are kept for 3 days on free plans and 7 days on paid plans. Cloudflare may also handle technical data such as your IP address to deliver and protect the service, under its own terms; we can’t confirm how long it keeps that.

Anthropic: Anthropic handles your messages as our provider, and the periods above don’t cover what it keeps. For that, please see Anthropic’s commercial terms. We don’t control this and haven’t been able to verify it.

Who receives it, and where

For the chat, two companies act as our processors. Cloudflare hosts this website, runs the assistant and stores its data. Anthropic provides the AI model that writes the replies.

Anthropic is based in the United States, so your chat messages are transferred there. Cloudflare operates a global network, and a stored conversation sits in a data centre close to where the first request to this demo came from; we don’t restrict this to the UK. Google may also hold emails outside the UK. We haven’t confirmed which UK transfer safeguard applies to each provider. If you need more detail, please email us.

Your rights

Under UK data protection law you can ask for access to your personal data, and for it to be corrected, erased or restricted. You can also object to how we use it and, where it applies, ask to receive a copy to give to someone else. To do this, email Corintiax.ia@gmail.com. Chat conversations are deleted quickly and aren’t linked to an account, so we may no longer hold yours or be able to identify it.

You can complain to the Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint.

Your browser

This website’s own code sets no cookies and includes no analytics. The chat sends its requests without cookies.